Tekla Help Center

Returns and exchanges

• How to exchange my order?
• How to return my order?
• In-store returns
• How to arrange a self return?
• What is the cost for returning an order?
• When will I receive my refund?

Shipping and delivery

• What are the shipping rates and estimated delivery times?
• Where do you ship from?
• Which countries do you ship to?

Orders and payment

• Can I update the billing details on my invoice?
• How can I apply a discount code?
• In-store pickup
• If your order isn’t going through
• How do I amend my order?
• Can I cancel my order?

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Products and sizing

• Defects and warranty
• Restock information

Gifting and gift cards

• Can gift cards be used in a different country?
• Can I add a gift note?
• Can I receive a refund for my gift card?
• Can I use a discount code with a gift card?
• Can my order be gift wrapped?
• Do gift orders include an invoice or prices?

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Contact and store information

• Stockists
• Customer care opening hours
• Tekla Copenhagen
• Tekla Marylebone
• Tekla Selfridges
• Sales, trade and press enquiries

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