If you have received the wrong item or if something is missing from your order, we’ll be happy to assist you in resolving the issue.
To help us investigate the matter as quickly as possible, please provide your order number, a brief description of the issue, and clear photos of the parcel and its contents.
If any items are missing, please also let us know if the parcel showed any signs of damage or appeared to have been opened during shipping, as this information can help us investigate the delivery with the carrier.