If you’ve received the wrong item or if something is missing from your order, please contact our customer care team. If items are missing, it’s important to inform us if the parcel shows any signs of damage or appears to have been opened during shipping. Please include your order number, a brief description of the issue, and clear photos of the parcel and its contents. This will help us assess the situation promptly and find the best possible solution for you.
Should a return be required, we will provide a prepaid return label, and there will be no cost to you.